Statement and Campus Updates on COVID-19

July 14 Update:

We are glad to let you know that plans are progressing for the future gradual opening of Bridgewater Retirement Community to outside visitors. Before this can occur we are required to follow procedures outlined by the CDC and the Virginia Department of Health.

In accordance with Virginia Department of Health guidelines, BRC must conduct baseline testing of all Nursing and Assisted Living residents, including all team members campus-wide to determine if we have any active cases of COVID-19 in our community. This is referred to as a Point Prevalence Survey (PPS).

Because this is such a big undertaking, the Virginia National Guard will be on-site July 17th to conduct testing at several locations in the community. The results of these tests will provide guidance on the phasing of our reopening plan. Additional information about the reopening guidelines may be found here on the Virginia Department of Health website.

It is our plan to offer testing for the residents of Bridgewater Village in the near future. The time and place will be shared with Village residents via Wellzesta for those who wish to be tested.

The past several months have been a difficult time for residents and families and we are moving as quickly as is safe to bring everyone back together as soon as possible. We have been very fortunate that our community has not had a resident with a case of COVID-19. With our prevention protocols still in place and sufficient PPE on hand, we continue to do absolutely everything we can to protect the wellbeing of both residents and team members.

Future updates will include testing results and more details about our reopening plans.

We are very grateful for your continued understanding and support as we prepare for this new phase in our community.

Media Requests:

Please direct all press and media inquiries to Crista Cabe, director of marketing and sales. | 540-828-2621 (office) | 540-688-8149 (cell)

Campus-Wide COVID-19 Prevention Policies

  • Access to campus is restricted. Only residents, team members, and authorized visitors (approved caregivers, vendors and contractors, and approved delivery services) may enter BRC’s 55-acre campus. Authorized visitors are limited in their movements. Essential business meetings are being held at a BRC-owned site adjacent to but not on campus.
  • All incoming traffic must enter at the North Second Street entrance. A contracted security firm staffs the entrance 24 hours per day. Deliveries by USPS, UPS, FedEx, and the newspaper continue as usual.
  • All BRC dining venues and are closed. Hot and cold-prepped meals are available for pick-up and delivery.
  • All team members and authorized visitors are screened (including temperature checks) on arrival. All team members must wear surgical masks while on duty.
  • All campus events and community gatherings are canceled until further notice.
  • Everyone is encouraged to continue practicing good COVID-19 prevention efforts by washing your hands and using hand sanitizer regularly; covering your mouth when you cough or sneeze; maintain social distances of at least six feet from other people; and avoid touching eyes, nose, and mouth.

Personal Protective Equipment Policies and Procedures

Masks/Face Coverings

All team members are to wear a surgical mask while on duty. Surgical masks should be worn during work and discarded upon leaving work. The mask may be removed only to hydrate or eat when you are well clear of anyone else (6 feet minimum).

Outside of work, team members should wear cloth masks in public in accordance with CDC guidelines.

Team Members Working in Resident Care Areas

All team members working in resident care areas of Nursing, AL and Memory Care will enter and exit through June’s Café doors.

All team members working in resident care areas will follow the procedures listed below.

  1. Surgical Mask: See above, always wear a surgical mask. One surgical mask should last for your shift. Please change if it becomes moist or soiled.
  2. Clean T-shirt: Upon arrival, in the June’s Café screening area, clean t-shirts will be available. Please take a clean shirt and change. Keep your personal shirt with your belongings. After your shift is over, change back into your own clothing and place the T-shirt in the hamper to be laundered.
  3. Goggles/Safety Glasses: Goggles/Safety Glasses are provided and are available in June’s Café for the protection of all direct care team members. It is recommended to wear eye protection to prevent droplets and splashes from entering the eyes. A clean pair of goggles may be signed out for use during a shift. Please return the goggles to the “dirty” bin when leaving. (please note that although they may help, personal glasses do not qualify as PPE)
  4. Gloves: Wear gloves for all physical contact with residents. Perform hand hygiene and change gloves between residents.

Nursing Households, Assisted Living, and Memory Care

  • All visitation has been suspended. This includes independent living residents and non-essential team members. Exceptions are being made on a case-by-case basis for end-of-life care.
  • All residents are being monitored for symptoms twice a day, including temperature readings.
  • Group activities and communal dining are suspended in accordance with guidance from CMS and CDC.
  • IPads have made available in all households to facilitate FaceTime/Google Duo video communication with families and loved ones.
  • Care packages for residents must be sent via U.S. Postal Service. BRC Village residents may have care packages picked up and delivered to loved ones by Resident Services.

Independent Living

  • Independent living residents are being asked to stay at home except for essential business. Grocery delivery services are available through Village Resident Services. More information is available on Wellzesta.
  • Deliveries and care packages for Villagers only may be left at the Guard Shack for delivery by Village Resident Services (Monday–Friday 8 am–4:30 pm). U.S. Mail, FedEx, UPS, Schwan’s, and newspapers continue to deliver on campus as usual.
  • Move-ins continue with strict prevention protocols. New residents are being screened on arrival and are asked to self-quarantine for 14 days with self-monitoring. Additional prevention measures (such as limitations on the activities of hired movers, elevator restriction and sanitation protocols, and more) are also in place.

How can you help?

We’ve been asked that question dozens of times and are unable to adequately express our gratitude. We are profoundly grateful for your support and your love. We are in this together, committed to protecting our beloved BRC community.

Learn more:  How you can help BRC at this time

Campus updates are recorded regularly on our COVID-19 Prevention Hotline (1-540-828-2444).

Residents should monitor Wellzesta regularly for updates.

You can also email to subscribe to emergency updates via email, and to share any questions or concerns regarding our prevention efforts. We will do our best to respond to all inquiries within a business day.